14-DAY “COOLING OFF” PERIOD
Whenever you shop at ajadynasty.com you are entitled to a 14- day period after receiving your order during which you can change your mind. Thus, if you wish to withdraw your order you should inform our customer service and send the order back within fourteen days after its arrival. You will receive the refund in no more than 14 days after the garment has arrived back to us.
You cannot change your mind by refusing to receive the item without informing us that you will be doing so.
In order to be able to change your mind you must inform the Aja Dynasty Customer Service Department of your decision to annul this agreement in an explicit statement (e.g. a letter sent by e-mail to service@ajadynasty.com).
You must be able to prove that you have returned the item on time by obtaining a certificate of dispatch. You are accountable of paying any possible costs related to the return of the item. We do not accept package receipts sent cash on delivery. While returning an item you are to insure that the item has been packaged accordingly. You are responsible for any damage caused to the item since the moment it had been delivered.
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